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ZOOM IN
Why Zoom In? Conventional negotiating focuses on the positions of each side, which is what the other side says they want and the concrete...
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ZOOM OUT
Why Zoom Out? There is a big shift when our view expands from the negotiating table —with the immediate parties focused on an agreement—...
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LISTEN
Why Listen? There is often a long history of distrust and disconnection in intractable conflicts. In attempts to get to an agreement, it...
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CREATE
Why Create? In intractable conflict, there is often a false assumption of a “fixed pie”: the less for you, the more for me. The greatest...
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ATTRACT
Why Attract? A common strategy to get what we want is to push for it. But what does the other side usually do when you push? They push...
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INCLUDE
Why Include? On the surface, conflicts seem to be about power and resources, but so much of conflict is driven by our emotions. When...
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MEDIATE
Why Mediate? Negotiations often get stuck in seemingly insurmountable standoffs. New possibilities can emerge when a capable third party...
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SWARM
Why Swarm? Conflict is inevitable but war is not. It’s a highly contingent phenomenon, often dependent on the decision-making of...
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