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ZOOM IN
Why Zoom In? Conventional negotiating focuses on the positions of each side, which is what the other side says they want and the concrete...
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ZOOM OUT
Why Zoom Out? There is a big shift when our view expands from the negotiating table —with the immediate parties focused on an agreement—...
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LISTEN
Why Listen? There is often a long history of distrust and disconnection in intractable conflicts. In attempts to get to an agreement, it...
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