Why Pause? Humans are reaction machines. It’s easy to lose sight of what matters and react without thinking. Intractable conflicts are...

Why Zoom In? Conventional negotiating focuses on the positions of each side, which is what the other side says they want and the concrete...

Why Zoom Out? There is a big shift when our view expands from the negotiating table —with the immediate parties focused on an agreement—...

Why Listen? There is often a long history of distrust and disconnection in intractable conflicts. In attempts to get to an agreement, it...

Why Create? In intractable conflict, there is often a false assumption of a “fixed pie”: the less for you, the more for me. The greatest...

Why Attract? A common strategy to get what we want is to push for it. But what does the other side usually do when you push? They push...

Why Include? On the surface, conflicts seem to be about power and resources, but so much of conflict is driven by our emotions. When...

Why Mediate? Negotiations often get stuck in seemingly insurmountable standoffs. New possibilities can emerge when a capable third party...

Why Swarm? Conflict is inevitable but war is not. It’s a highly contingent phenomenon, often dependent on the decision-making of...