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BALCONY
PAUSE
Why Pause? Humans are reaction machines. It’s easy to lose sight of what matters and react without thinking. Intractable conflicts are...
BALCONY
ZOOM IN
Why Zoom In? Conventional negotiating focuses on the positions of each side, which is what the other side says they want and the concrete...
BALCONY
ZOOM OUT
Why Zoom Out? There is a big shift when our view expands from the negotiating table —with the immediate parties focused on an agreement—...
BRIDGE
LISTEN
Why Listen? There is often a long history of distrust and disconnection in intractable conflicts. In attempts to get to an agreement, it...
BRIDGE
CREATE
Why Create? In intractable conflict, there is often a false assumption of a “fixed pie”: the less for you, the more for me. The greatest...
BRIDGE
ATTRACT
Why Attract? A common strategy to get what we want is to push for it. But what does the other side usually do when you push? They push...
3RD SIDE
HOST
Why Host? As humans, one of our deepest needs is to belong, to feel welcomed, to be treated with dignity and respect. On the surface,...
3RD SIDE
HELP
Why Help? It is not easy for those who are trapped in a conflict to go to the balcony or build a golden bridge. Negotiations often get...
3RD SIDE
SWARM
Why Swarm? Conflict is inevitable but war is not. It’s a highly contingent phenomenon, often dependent on the decision-making of...
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